Kingston Hospital

Kingston Hospital 2013-06-27 Person 3 5 0

it is generally a pleasant hospital, good staff, apart from the parking is too exepensive.

Kingston Hospital 2013-06-27 Person 4 5 0

All staff were very caring and respectful. They always ensured that we were involved in any decision about our care that needed to be made. Staff were all always approachable and responsive to any concerns.

Kingston Hospital 2013-06-27 Person 4 5 0

Clean in main hospital and good quality of care in outpatient. Not such great experience with A&E. Need to improve cleanliness and time spent waiting to see doctors. Doctors and nurses in A&E dept seem overly stressed, tired and not able to give good patient care as they are massively overstretched. This needs to be addressed urgently.

Kingston Hospital 2013-06-26 Person 5 5 0

It was a very enjoyable, pain free visit.

Kingston Hospital 2013-06-26 Person 3 5 0

Hospital was good, helpful.

Kingston Hospital 2013-06-25 Person 4 5 0

happy friendly hospital always treated with care would happily recommend to future patients

Kingston Hospital 2013-06-25 Person 4 5 0

As well as the above, I have had various dealings with Kingston Hospital and found top class service on each occasion. A real boon has been the Welcomers at the hospital who do an excellent job. It is a big place, and daunting if you are looking for one little room out of a thousand. The Welcomers are there ready with a smile and plenty of inside knowledge. Staff are equally friendly and efficient.

Kingston Hospital 2013-06-25 Person 2 5 0

Staff on reception desk could improve their patients skills. Nurses to be more attentive to patients, waiting room over crowded with people due to Drs not keeping to appointment's time. Very difficult to get to speak to the relevant dept. on the phone, staff not helping much. Better Sign to direct the visitors in the hospital, more visually clear.

Kingston Hospital 2013-06-20 Person 4 5 0

I was treated under BUPA in the BMI Coombe Wing at Kingston and was very pleased with every aspect of my care there, especially that of the nursing staff, whom I found attentive, caring and professional yet friendly and reassuring. My room was clean, as was the bathroom and the food was excellent. The only thing that marred my experience was a problem over anaesthetics, where I did not feel that my feelings were being taken into account. Although I was a bit overwhelmed at the time and went along with what I was being told, the nursing staff, who realised that I was distressed although I had said nothing, were great and spoke up on my behalf, ensuring that I was not given a spinal anaesthetic that I did not want but had been pushed towards having by the anaesthetist. I had personal reasons for not wanting this form of anaesthetic, which were accepted by my consultant but disregarded when she wasn't present. All information from the hospital regarding treatment was received in good time and I found the clerical staff very helpful and efficient.

Kingston Hospital 2013-06-20 Person 4 5 0

In general terms I am very happy with Kingston Hospital where I and my family have been treated for over forty years. My wife, now retired, worked in the Physiotherapy department full time until both our daughters were born there. Many great improvements and developments have been made over the years but the car parking is still appalling and too expensive for many people. The medical staff and support staff are "Wonderful". Thank you all.